Laura Bergells is Maniactive

Laura Bergells is Maniactive

Laura Bergells  //  More than PowerPoint: I blog about the art + creativity of presentation. http://budurl.com/maniactive

Feb 26 / 12:39pm

When the Google Voice Transcript Monkey Goes Berserk...

This summer, I was astounded at how quickly I fell in love with Google Voice.

I love it, I love it, I love it!

I love how it tracks my outbound / inbound calls. I love how I can have one number follow me anywhere I go. I love the push-button recording of calls. I love the free-anywhere-in-the-US feature.

And perhaps most of all, I love the voicemail transcripts that go directly to my inbox! Instead of listening to a lengthy voicemail, I can quickly scan a written transcript & get the gist of what is being communicated. What a time saver!

Of course, from time to time, the Google Voice transcript monkey types up some crazy stuff. Transcript accuracy is usually pretty good, but if a client is speaking quickly or indistinctly, it can give me some laugh-out-loud moments.

When I received this email from a client on a Friday afternoon, the Google Transcript monkey accurately portrayed her tone -- but didn't get many of her words right!

Google-voice-transcript

Don't worry: my client isn't psycho -- but I got the idea I needed to call her pronto!

Note: remember to speak slowly and clearly when you leave a voicemail!

Thanks, Google Voice Transcript Monkey!